cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

iPhone will not connect to new router

Observer1959
Popular Poster
Private Message TalkTalk
Message 21 of 21

Having received a new router due to my broadband dropping out I have now discovered my Samsung iPhone will not connect to Talk Talk wi-fi, what happens is the iPhone connects and then drops out after around 1 to 2 minutes, it is then impossible to re-connect without rebooting my iPhone as the wi-fi on switch continually reverts back to off.

 

I have rebooted the router and the iPhone but no luck, I now have to resort to using data at home, when I visit other locations I can connect to wi-fi without any difficulty. 

 

In respect of my broadband dropping out I regret to inform that it is still happening despite the new router, it seems to be OK for a day or so and then unexpectedly it goes off and comes back on again for circa 15/30 seconds, it can happen two or three times in a short space of time.

 

I have spoken to a nearby resident who is having the same issue, is this a local Telephone Exchange issue ??

0 Likes
20 REPLIES 20