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Broadband help

For queries about your TalkTalk broadband service.

internet dropping every half an hour

Message 1 of 1

This has been going on since Friday. You have roughly a 2-3 hour wait on live chat, and they will tell you there arent any issues on your line. Then when you might be getting somewhere cut you off and you are right back where you started. This is not currently fit for purpose so I hope people are compensated, who work from home, have family arriving... nothing was in place for these drop outs and nothing is seemingly being done. Everyone, go to down detector so there is a registered issue and they have to do something about it. I cant even stay on live chat long enough before having to restart my router, there is no ping service when a response comes so you have to stay by the computer or phone incase you get a reply.... 3 hours later. 

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