Can't send to or receive from TalkTalk email to another TalkTalk email

[Badger11]

I can't send emails to another TalkTalk account, and I can't receive emails from that account either.

[Gliwmaeden2]

Moving this to the email section for you, @Badger11.

Please complete your community forum profile details for Talktalk staff to identify your account. 

Go via your avatar; settings; drop down menu....complete Personal Information. 

Scroll down to PRIVATE NOTES.  

In here put the affected email addresses.

Scroll further down to find the button to SAVE CHANGES. 

Staff respond during the day, Monday to Friday, though hours may vary over the festive period.