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Email being rejected by @sky.com recipient. Also @yahoo.co.uk

davep
Insightful One
Private Message TalkTalk
Message 16 of 16

as with other members, emails to sky.com email from tiscali.co.uk email are being rejected.    I am adding to those affected.   Just had a rejection from a yahoo.co.uk email as well.

15 REPLIES 15

Message 1 of 16

@Ady-TalkTalk my contact at sky received an email from my tiscali mail.  I haven't had a reply to the gmail message yet but the contact doesn't regularly use email.

Any chance you could pick up my other topic https://community.talktalk.co.uk/t5/Email/Not-receiving-gmail-emails-into-my-thunderbird-client/m-p/... as that seems a problem now.  I'm not getting these threads email notifications, they are now going to my iphone junk box.  

It's a bit complicated and I don't really understand.

 

I think you said I can change my email for my talktalk accounts back to my tiscali email instead of the gmail.  Is it easy and would I need new passwords etc?

Thanks

 

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Message 2 of 16

I've been on leave, but there's been no update. I'm guessing that they're still trying to repair the domain mail reputation. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 3 of 16

@Chris-TalkTalk @Ady-TalkTalk  Not had or sent many messages.   Two from yahoo.co.uk were ok.  Has there been any action reported from your side?

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Message 4 of 16

Hi Dave,

 

How has it been since your last post?

Chris

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Message 5 of 16

@Ady-TalkTalk I got another mail rejection recently, from an @icloud.com contact.  Some @yahoo.co.uk still rejecting, but not all.

Another longstanding problem.

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Message 6 of 16

I'm sorry, I've had no updates on this at all. Hopefully, they'll manage to sort the TalkTalk mail reputation soon.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 7 of 16

@Ady-TalkTalk  Just as an update, my son has received emails from my tiscali to his yahoo.co.uk email.  My sister in law has NOT received in her sky.com email.   Any further news welcome to this saga.....

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Message 8 of 16

Hi davep, I opened the incident for this weeks ago and check for updates regularly. Unfortunately, as you say we've still got the same problem. If I hear anything of use I'll let you know. 

 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 9 of 16

@Ady-TalkTalk Had another yahoo rejection a week after the email was sent.  Can't something be done about this.  It's weeks now.

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Message 10 of 16

No I've not heard anything at all. I've sent a chaser.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 11 of 16

@Ady-TalkTalk   son's Yahoo.co.uk email given further rejections.  Not sure about sky.  Any updates or fixes?

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Message 12 of 16

@Ady-TalkTalk  not sure about sky as not sent anything recently.  My son's yahoo received ok yesterday, not sure about another as not sent anything else.

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Message 13 of 16

I'd reported multiple Esps rejecting TalkTalk/Tiscali email that included Yahoo, live.co.uk and Google. It seems gmail and live.co.uk are working again, but I haven't closed the incident as the other domains seem to still be rejecting our mails. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 14 of 16

@Ady-TalkTalk it was sky rejecting tiscali emails, plus one from yahoo.   Are you mixing my 2 open threads?

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 15 of 16

Hi davep, the tests I've run today have shown gmail receiving tiscali and TalkTalk emails. Are you still having trouble? 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Anonymous User