Server authentication error in Outlook and other email clients

[georgeh2011]

That old stalwart is back:

This is affecting my account across multiple PCs and also my Android phone which is NOT using Outlook.

[georgeh2011]

Will it still suffer from the annoying intermittent server authentication issues which have plagued TalkTalk email for years on the current and previous platforms?

[Gondola]

Mailboxes are being migrated to a new platform in order to provide an updated webmail service. Mail Upgrades Planned

[georgeh2011]

No I haven't.

The only email I've received (yesterday) talks about a new webmail, NOT migrating to a new platform.

[Gondola]

If your mailboxes are in the process of being migrated to the new mail platform then you may experience a minor interruption to service. Have you received the notification email from TalkTalk about your mailbox being prepared for migration?

[georgeh2011]

Everything crossed it stays that way..... LOL

I always come here first as the "Service Dashboard" is usually hours to days behind what is actually going on.

[jonwort]

Mine too!! As it has happened before, the Community forum was my first point of reference 🙂

[georgeh2011]

Mine has now started working again.

Sounds like the usual glitch with the authentication servers which keeps coming back on TalkTalk like a bad penny. It has been going on for YEARS.

[jonwort]

Copy that. Same issue has just cropped up again on email access for me and my wife using Outlook client. Access via webmail seems OK. Jon