Ask us about your TalkTalk email account and Webmail.
on 27-12-2024 12:54 PM
I've just received an email stating my December bill is £120, normally £36.50. Is there a spam email going round?
I'm concerned about this amount.
on 31-12-2024 08:53 AM
Hi @marjen927
Its definitely a spam email you can report this here Phishing emails & everything you need to know - TalkTalk Help & Support
Thank you
on 27-12-2024 01:23 PM
Log into My Account directly and nit from the email if you suspect it is spam.
There the bill will be itemised and show you if your contract has ended or if any promotional period on boosts, for example, have ended.
If you are out of contract, phone the Loyalty Team who hold the best prices to negotiate a new deal.
Try phoning 0345 172 0088
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#