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Drop in broadband speed

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Anonymous
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Over the last couple of days my fibre broadband speed has dropped from an average of 55-60 mbps to 30 -35 mbps. My upload speed has remained the same at 18.8 mbps. any reason or explanation for this. Could you let me know , thanks.

 

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Community Team - TT Staff

Hi pilgrim6,

 

Thanks for your post and I'll take a look now. I've run a test on the line which has detected a potential voice fault. Are you experiencing any issues with the voice service such as noise on the line or no dial tone at the moment?

 

Thanks