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Fibre speed boost cancellation

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2 REPLIES 2
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wonneil
Popular Poster

What a pain that was lol

Customer services tried to tell me that I couldn't cancel the speed boost until my contract ended.

No wonder why Talk talk have such bad reviews, will not be continuing my service once it comes to an end.

It even says you can do it online but when you click the link it takes you to Supersafe boost, so had to spend over fifteen minutes on the phone arguing that I was told there was no contact for it.

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ferguson
Community Star

So just to make it clear did you manage to cancel it in the end, or do you want help here?

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wonneil
Popular Poster

No I don't need help, just to make others aware in case TalkTalk customer services try lying to anyone else who are calling to cancel their speed boost.