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No router sent for super fibre

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4 REPLIES 4
Paulellison
First Timer

We were supposed to get a new router with super fibre none received? Anyone else have this. Our super fibre has supposedly started 

OCE_Michelle
Community Team - TT Staff

Hi Paul,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Paulellison
First Timer

Updated 

Paulellison
First Timer
Updated
OCE_Chris
Community Team - TT Staff

Hi Paulellison,

 

Apologies for any confusion but the router you have should work fine with fibre, we wouldn't usually send out a new router when you upgrade to fibre, if the old router is compatible 

 

Chris