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Smart TV

First Timer

Since the day I changed to talk talk broadband I can not get Netflix, amazon prime, iplayer, itv player but chrome and YouTube work! Have spoken to talk talk but no help at all, although I know others with the same problem! Have read on here somewhere that the modem may need updating, but no link for update! Help please it is driving me mad 😀

Community Star

I have not seen anyone else complaining about this before, what make/model of router do you have & what firmware is it running? All firmware updates are either applied automatically or via the OCEs on this forum.

I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

First Timer
It is the one they sent me, no details of make on it, just one light at the front 🙄
Community Team - TT Staff

Hi Tori89,


Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated.