cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

TalkTalk WiFi Hub Router needs Software Update

Reply
4 REPLIES 4
Highlighted

I have a new WiFi Hub (Sagemcom-FAST5364) and the TalkTalk Service Centre Dashboard states that my Router needs a Software update (currently SG4K10002810t). Can someone send me the file or can someone update it for me please?

Highlighted
Community Star

That is the very latest firmware, only released about a week or two. However, as it is new sometimes the service centre takes a while to catch up.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

Highlighted
Sightseer

Hi. New customer (less than a week) and same message received  ie "You have a Sagemcom-FAST5364 but the software needs updating to the latest version"

How do I get updated please?


Highlighted
Community Star

If it hasn't updated itself in a couple of days, please create your own thread and TalkTalk will do it for you.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

Highlighted
Community Team - TT Staff

Hi Captain Fearless

 

I've checked and your router has the latest firmware version.

 

Thanks

 

Debbie