Could anyone please clarify which section under the WiFi Hub web interface is the correct one for alternate DNS’s.
The TalkTalk web site states you should go into “TalkTalk WiFi Hub” section as below.
This is the relevant article from TalkTalk web site.
But a recent post I’ve seen states it should be done under the “Internet Connectivity” section by selecting “Manually Specify DNS”, which is the one I’ve currently used to add Cloudflare.
So which is the correct location to use, the first image or the last?
Thanks for replying, I must admit it was your recent post that prompted my question.
But if I change DNS to Manual (and enter the new DNS's) under Internet Connectivity then go to the DNS tab under TalkTalk WiFi Hub the switch doesn't work, it stays off as below.
It only seems to work if I go back and change to "Obtain DNS Automatically", then it can be turned on and I can also enter the DNS's underneath if required.
But if I do that the TalkTalk DNS's still show under the Device Info section.
Sorry for not getting this, it's just a little confusing.
OK, I think (!) the sequence is as follows. Leave both sets of settings at default i.e. OFF and Automatic respectively. Then switch the DNS setting to ON. Do NOT enter any server numbers there. Then select manual and enter and apply your chosen servers in the Internet settings.
(With apologies for repeated edits!)
OK, that's odd. I just tested on mine. Having had Manual DNS I reset the Internet settings to automatic. I then went to DNS and when it was switched off the TalkTalk DNS server details appeared greyed out. I then turned DNS to ON and 192.168.1.1 appeared in Primary, nothing in Secondary, no prompts.
You haven't otherwise changed your DHCP settings, or router IP address? Are you on the latest software version?
Sorry about that, lost internet for a while but think with your posts I'm sorted.
For whatever reason I lost 192.168.1.1 under the DNS switch, that meant the iMac also hadn't got that under the Network setting, so I basically had no internet.
I manually added it in the Hub under the switch section the rebooted iMac and it then appeared greyed out with "lan".
I could then leave the TalkTalk WiFi Hub section and go into Internet Connectivity to change DNS's under Manual which gives me the following screen shots.
I think that's how it all should be, and all this was caused by the missing "192.168.1.1" when turning on the Static DNS Server Configuration, the question is why.
Should it autofill from the iMac or should it come from the Hub.
Anyhow, I hope you are going to confirm the above is all as it should be, and I can start breathing again.
Your time and help is greatly appreciated.
Looks good to me. You should not need to fiddle with the settings on your Mac, the router IP should be what it shows.
You can check that you are connected to the DNS servers you have selected under Advanced > TalkTalk WiFi Hub > Device > scroll down to Network.
Yes, the DNS servers do appear correct under the Device Info section.
Forgot to add if “Manual” is selected it appears 192.168.1.1 is then greyed out and you can’t turn off the switch, to do anything under DNS you have to go back and turn off Manual, at least on my setup.
The only thing now left to resolve is the occasional stuttering of my Music streamer since ...2808t, I believe a meeting is taking place to work out what’s causing WiFi connection issues for a few users, luckily I only have this with the one device though.
Anyway, thanks again for your time and time, it’s greatly appreciated.
Could I trouble you and ask a further related question, I posted an image of what appeared to be instructions by TalkTalk on how to change to third party DNS Servers, but it points you to enter the info under the WiFi Hub DNS tab (as below).
So has someone got this wrong or does it relate to another device or is there a specific circumstance when one does use this section, because as we have concluded it’s the Router IP address that should be the only thing populating this section.
Again, sorry if this is a dumb question, but I don’t mind admitting all this confuses the hell out of me.
Now you’ve peaked my interest, should we not have access to that DSN tab then if all it should show is the Routers IP address or is it still necessary to activate what you change and type in under the Internet Connectivity section 😉