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2.4 Ghz band wifi persistently dropping out

wesleyad
First Timer
Message 3 of 3

Hi guys,

 

Been with TT for a month now and having a problem with the 2.4GHz band on the router. It keeps dropping out and all devices on the wifi will lose connection for a few minutes. Any device hard wired or on the 5GHz band will be fine.

 

I've tried setting channel to auto or setting an number and it keeps losing its settings. Today alone its dropped out twice since 4 and its becoming a real PITA.

 

A little research on this forum leads me to think it's related to this Wifi optimisation that people have mentioned (it certainly seems to fit my problem). Can I ask this is turned off on my line to see if this solves the problem?

 

Kind regards,

 

Adam

Adam Wesley
0 Likes
2 REPLIES 2

Message 1 of 3

Hi Adam,

 

I've disabled wifi optimisation as requested, please let us know if this resolves the issue or not


Thanks

Chris

0 Likes

wesleyad
First Timer
Message 2 of 3

Hey,

just updated my phone number if that helps,

 

cheers,

 

adam

Adam Wesley
0 Likes