on 28-08-2020 02:42 PM
Hello I have a problem with my wifi hub, my wifi hub works perfectly through ethernet cables however the wifi is atrocious, both my smart tv's and my phones keep disconnecting from the wifi and I have to either reset the network settings on those devices or reset the wifi hub itself. I have tried separating the 2.4ghz and 5ghz lines however the problem still persists and i can't seem to find the fix. This takes me to the question whether anyone here would recommend going to BT as they offer full fibre 900 and talk talk doesn't yet.
on 04-09-2020 09:09 AM
Thanks for your reply.
The Huawei WiFi Hub is on its way, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with this router.
on 03-09-2020 10:57 AM
Thanks for updating your Community Profile.
I can see that you are using the Sagemcom WiFi Hub. Would you like me to send the Huawei WiFi Hub for testing to see how the connection compares?
on 02-09-2020 11:49 AM
on 31-08-2020 12:07 PM
I'm really sorry to hear this.
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
on 28-08-2020 02:48 PM
Do you want help with your wifi issues, or are you going to switch anyway? If the latter then you can do this at any time subject to contractual commitments you might still have with TalkTalk.