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FIbre Support

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Cannot log in to account to pay bill? Please help! NOW!

GeeSuss
Team Player
Private Message TalkTalk
Message 30 of 30

Each time I try to log in to pay the bill

'Sorry - for technical or security reasons we cannot log you in. Please refresh and try again.'

I try and try and try!

 

Why is it doing this???

I want to pay the bill

please do not cut the service off!

 

I WANT TO PAY!!!!!

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29 REPLIES 29

Message 21 of 30

@GeeSuss 

Now that you have confirmed which email address you are using then the support team should be able to help further. Bear in mind that they do not offer real time support and are only online during normal working hours. 

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Message 22 of 30

Many thanks for the information.

 

But a question, a very important question.

 

What about the future?, what about my future. I wish to log into my account online, just like in the old days.

 

I wish to browse online, this is my wish for the future.

 

Please make this happen. NOW!

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Message 23 of 30

Try one of the methods that doesn't require logging into My Account, @GeeSuss.

 

All possible ways of paying are listed here:

 

https://community.talktalk.co.uk/waystopay

Gliwmaeden2, a fellow customer.

GeeSuss
Team Player
Private Message TalkTalk
Message 24 of 30

Dude, please. I need to pay bill.

 

I need help. Please help me.

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Message 25 of 30

What is preventing me from logging in to an account that I set up and was perfect a few weeks ago?

 

I want to pay my bill, please do not stop the service it is vital you do not do this!

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Message 26 of 30

it is hotmail.com

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Message 27 of 30

hotmail.com

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Message 28 of 30

it is the hotmail.co.uk email address

 

I set up everything last month to pay the first bill, I am now trying to pay the second

 

it all worked last month when I paid the first bill, now I cannot log in

 

even when I try without a password

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 29 of 30

Hi @GeeSuss 

 

Can I just confirm what address you are using to log in,  is it a @hotmail.com address or a @mypostoffice.co.uk address?  there seems to be 2 different addresses associated to you. 

 

Dont post the full address on here. 

 

Thank you.

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