on 16-12-2019 11:25 AM
Last week, Tuesday 10th Dec, I was upgraded to fast fibre with the promised speeds of 32 and 37Mb/s. for the first few days I was getting speeds of 32Mb peaking at 37Mb. but over the last few days it has dropped to 25Mb average. Why has it dropped below the promised speeds?
I use Ookla speedtest to check the speed and am running the Huawei HG633 router.
Any info/explanation will be appreciated.
on 16-12-2019 12:42 PM
I've completed a line test which hasn't detected any faults and your line is in sync at 27.4mb.
There are re connections showing on the line and this can affect the sync speed. Is the connection dropping or has the router been rebooted?