FIbre Support

Drew1990 · ‎23-02-2023

I upgrade to fibre but the service light doesn't come on. Has anyone else had this issue? If you did what did you do to get it fixed? Any advise would be helpful as I have talked to talktalks technical team multiple times but they haven't been able to help.

Chris-TalkTalk · ‎24-02-2023

OK, please let us know how you get on

Chris

Chris, Community Team

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Drew1990 · ‎24-02-2023

I have spoken to them and they were unable to help at the time. I'll try again and hopefully they can help this time.

Karl-TalkTalk · ‎24-02-2023

Hi

Have you had a live chat with our Future Fibre Team ?

The chat link is at the bottom of the page at : Guide to Full Fibre and FTTP | TalkTalk

If you still then require our help, please add your account number or fibre order number to the private notes of your 'Community Profile' .

Karl.

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

FIbre Support

Fibre upgrade service problem