cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FIbre Support

Get expert support with your Fibre connection.

HUWAI 633 ROUTER

billybob78!
Visitor
Private Message TalkTalk
Message 8 of 8

I ma having problems with the above router similar to a previous poster. I have to regularly turn it off then back on to get it to work satisfactorily.  It is a very old router so my be on its last legs !

Any help would be very welcome

0 Likes
7 REPLIES 7

Message 1 of 8

Hi @billybob78! 

 

Just checking back in to confirm if everything is now working ok for you?

 

Thanks

 

Michelle

 

0 Likes

Message 2 of 8
0 Likes

Message 3 of 8

Hi @billybob78! 

 

Thank you 🙂

 

I've ordered the replacement router, please allow 24-48hrs for this to arrive.

 

Please let us know how the connection compares with the replacement router.

 

Debbie

0 Likes

Message 4 of 8

I think I have managed to update my profile with the info you required. So my I take you up on the offer of a new router thanks.

billybob78!

Message 5 of 8

Hi @billybob78! 

 

If you click on your Community Username, then select view/manage user settings, then click on personal information tab.

 

You can then add your details there, please can you also click the save changes button at the bottom of the page, once you have added your details.

 

Thanks

0 Likes

Message 6 of 8

How do I do that ?

0 Likes

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 7 of 8

Hi @billybob78! 

 

I can send you a replacement router.

 

Please can you add your name and TalkTalk landline number to your Community Profile.

 

Thanks

0 Likes