FIbre Support

Johna56 · ‎04-02-2025

My 4k free view box has intermittently started to loose tv channels and only allow me to watch 30 bbc channels, even though there are hundreds available and viewable when in settings mode.

Every now and then after multiple restarts it finds all the tv channels it originally tuned and works correctly until it stuffs up again.

Please fix it if it is software related or send me a replacement tv box that works.

Thank you.

Karl-TalkTalk · ‎11-02-2025

No Problem 🙂

Karl

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Johna56 · ‎11-02-2025

Update........ Karl @ talktalk I think reset my 4k box. So far all things are stable.

Thanks Karl for your help.

Johna

Karl-TalkTalk · ‎04-02-2025

Hi

What model TV Box do you have ?

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.