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FIbre Support

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I have only received one Eero Pro 6 router

Hifly1
First Timer
Private Message TalkTalk
Message 7 of 7

I have ordered the Talk Talk 500 full fibre package but I have only received one Eero Pro 6 router in advance of the installation.

Shouldn't I have received 2 router items in the package -  i.e. one as the wifi extension?

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6 REPLIES 6

Message 1 of 7

Good morning,

 

Thanks for you post and please let us know if you do experience any speed or coverage issues once the service is live and we can look into this for you.

 

Thanks

 

Michelle

 

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Message 2 of 7

The eero is intended as a wireless-first solution. You can expand the number of ports if you need to by using an ethernet switch. 

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Message 3 of 7

Thanks. I think  Iwill also need an ethernet router, as there are only 2 ports on the Eero Pro 6 router. Why so few?

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Message 4 of 7

Wait and see how it goes once the service is live. 

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Hifly1
First Timer
Private Message TalkTalk
Message 5 of 7

So, can I request an extra router from Talk Talk as a wi fi extender? Or is there an alternative?

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ferguson
Community Star
Private Message TalkTalk
Message 6 of 7

No, the Full Fibre 500 package only includes one eero Pro 6 as standard.

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