on 09-12-2021 11:35 AM
I am new to talktalk and just had the modem set up since 4 days ago. The internet was fine the first few hours but it started getting choppy (WiFi hub showing solid amber light / internet bulb on open reach is not lighted).
This got worse over the past two days where I'm experiencing constant internet drop for at least 3-4 times per day and it took at least an hour for the internet to come back. Spoke to the customer rep three times already but they are not very helpful - just asked a bunch of random question every time and restart the modem.
I'm guessing this has something to do with Open Reach connection to my unit - how can I schedule an engineer visit?
on 09-12-2021 11:39 AM
Can you please update your community profile to include your:
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