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FIbre Support

Get expert support with your Fibre connection.

Line still faulty?

iustitia
First Timer
Private Message TalkTalk

on ‎13-01-2025 08:34 PM

Message 23 of 23

Was having very slow speeds, ran the line test and it detected a fault on the line. The engineer came and supposedly fixed it but it's still exactly the same.

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22 REPLIES 22

iustitia
First Timer
Private Message TalkTalk
In response to Karl-TalkTalk

on ‎17-01-2025 02:19 PM

Message 21 of 23

Tried this. My speed is still less than half.

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎14-01-2025 06:49 AM

Message 22 of 23

Hi

 

Your line profile was set at 80mb yesterday, and the router is in sync now at 61mb.

 

Can you power off the router for 30 minutes to allow a new session to start, and then retest and see if your speeds improve.

 

Thanks  

Karl. 

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