FIbre Support

stevie_b · ‎17-09-2023

In My Account the My Usage tab says 'See how much data you've used over the last month'.

Sadly it only shows 7 days usage and there is no option to see monthly usage.

I see in the past OCEs could find out and show the last few months usage - is this still possible please?

Arne-TalkTalk · ‎18-09-2023

Thank you , I'll see what I can find and PM you.

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stevie_b · ‎18-09-2023

Apologies Arne, didn't realise my profile still had my info from a previous account - updated now.

Arne-TalkTalk · ‎18-09-2023

HI @stevie_b

Can you add your account number to your profile, the number currently displayed links to a old disconnected account.

Thank you.

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Divsec · ‎18-09-2023

Hi @stevie_b your post has been escalated and you should hear soon. I'm sure the team here will oblige.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

FIbre Support

Monthly Usage