Staff here only work normal office hours do won't be able to respond until tomorrow.
You could try chat if you wish.
If you wish to chat online, there is a link on this page together with details of opening hours
https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529
If you wish staff here to look into this please detail the issue and what support staff have done so far to try and rectify.
Thank you
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
