PROBLEMS WITH HUAWEI HG-633 ROUTER

[Mugatu72]

Hi,

Having problems recently with Huawei HG-633 Router. Coverage seems to have weakened significantly in last year? Can’t get ant wi-fi coverage in the upstairs bedrooms, and the router is in the place/position it always has been? Also drops out quite a bit, and needs rebooting often!

Also, phone and iPad complain about weak security WPA/WPA2 (TKIP) is not considered secure? Sorry, not very techy… but is this down to the router being old tech?

[Michelle-TalkTalk]

Morning,

I'm glad to hear this and thanks for letting us know 🙂

Thanks

Michelle

[Michelle-TalkTalk]

Morning,

I'm glad to hear this and thanks for letting us know 🙂

Thanks

Michelle

[Mugatu72]

Morning Debbie,

new router installed Friday. Much better coverage. Kids haven’t complained about it dropping out so far. So I’d say it was a success.. thanks for everyone’s help with this.

[Debbie-TalkTalk]

Morning @Mugatu72 

How are you getting on? 

[Debbie-TalkTalk]

Hi Mugatu72

Ok, thanks for letting us know.

Debbie

[Mugatu72]

Hi,

Replacement router due to be delivered tomorrow.., won’t have time to get it up and running until Friday.

I will let you know how it goes!

[Michelle-TalkTalk]

Good morning,

How are you getting on? Has the replacement router arrived?

Thanks

Michelle

[Debbie-TalkTalk]

Hi @Mugatu72 

The router is on its way, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Debbie

[Mugatu72]

Excellent, sounds good 👌 

[Michelle-TalkTalk]

Hi Mugatu72,

Thanks for your post. We can send a replacement router (Wifi Hub) to see how this compares. Would this be ok?

Thanks

Michelle

[ferguson]

Thanks for starting your own topic. You should use WPA2 AES where possible. As I mentioned previously, the support team will pick this up when they are back online next week.