FIbre Support

PeterH500 · Monday

My Fast Fibre router has stopper working - no internet, no broadband, no wireless, no DHCP and no access to the router interface either.

I managed to locate an old Talktalk ADSL router and that is now working okay -slower but working.

How do I order a replacement router?

P.J.Hutchison

Michelle-TalkTalk · yesterday

Morning Peter,

How are you getting on?

Thanks

Michelle

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Debbie-TalkTalk · Wednesday

HI @PeterH500 .

Apologies for this.

I've ordered you a replacement router, please allow 24-48hrs for this to arrive.

Let us know how you get on.

Thanks

Debbie

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KeithFrench · Tuesday

I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.

Keith
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FIbre Support

Replacing a faulty Fast Fibre router