Get expert support with your Fibre connection.
on 30-01-2025 07:35 AM
Internet connection is slow and unreliable and there are frequent WiFi disconnects.
Working from home is almost impossible due to reliability.
Please could the router be updated to a newer model (we've had this one for many years)?
on 30-01-2025 10:20 AM
on 30-01-2025 10:12 AM
Thank you
on 30-01-2025 09:09 AM
Hi @asgreen
I'm sorry to hear this.
I've ordered a replacement router for you, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with the new router.
Thanks
Debbie