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on 12-12-2021 11:06 AM
As title suggests and it wont boot. Basically after the update I had completed about a week or so later I had a power outage, when it came back no more internet. Have tried resetting it but orange light just keeps flashing and no access to router.
Have switched to a TP-Link I had laying around. Not happy!
on 15-12-2021 04:26 PM
Hi
Thanks for letting us know.
Karl.
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on 15-12-2021 03:48 PM
Hi Debbie
Replacement router arrived today and I have bagged up the bricked one which I will take to the post office tomorrow.
I am just letting you know that I will keep the replacement as a backup router though now instead, as I seem to get better throughput from my TP-Link
Regards
Mark
on 13-12-2021 09:00 AM
Hi Mark
Thank you 🙂
Debbie
on 13-12-2021 08:59 AM
Thanks Debbie, will do.
Regards
Mark
on 13-12-2021 08:55 AM
Hi Mark
The router is on its way and a returns bag for your current router.
Please allow 24-48hrs for this to arrive. Let us know how the connection compares with this router.
Thanks
Debbie
on 13-12-2021 08:34 AM
Hi Michelle
That sounds good to me if that is at all possible.
Regards
Mark
on 13-12-2021 08:32 AM
Hello,
I'm sorry to hear this. Would you like us to send a replacement router? We would also send a router returns bag so that one of the routers can be returned.
Thanks
on 12-12-2021 12:25 PM
If it worked for week then the issue is most probably related to the power outage and absolutely nothing to do with the firmware update.
Is your phone still working ?