Slow Fibre 65

[johntalktalk]

Good afternoon

For the past week my speed has been around download 37 mb  and is normally is about  52mb  and around 13 mb and that is normally around 17mb uploading speed.

I have reset the router  etc. but only for about 30 seconds

i did posted a other message awhile ago thinking it might be my router

also there nothing is connected via wifi and it is  still slow,

hope you can help and my router is a Huawei-HG635 

tested speed before posting this download 37mb

and upload 13mb

hope you can help

John

[johntalktalk]

Thanks Karl hope new router helps

Thanks for all your help

Regards John

[Karl-TalkTalk]

Hi

Sync has not improved after the new session.

I've a new router on the way to you, to see if this is hardware related.

Karl.

[johntalktalk]

Also screen grab from talk talk speed test 

[johntalktalk]

Karl i

just tried speed test 37mb download and 13mb upload

and that was after router was turned off for 30 mins

weird indeed

John

[Karl-TalkTalk]

No Problem 🙂

Karl 

[johntalktalk]

Will do from now many thanks

Karl 

[Karl-TalkTalk]

Hi

tests are clear, but I can see a slight drop in the sync speed.

Can you power off the router for 30 minutes to reset the session, and we can see if the sync rate changes,

Karl