FIbre Support

Jackson32 · ‎06-01-2025

hello. I've had no wifi since yesterday morning. Solid Amber light. Apparently the fault in the NW is resolved- but not for me. The Chat option was useless. Can anyone help?

Karl-TalkTalk · ‎06-01-2025

You're Welcome 🙂

Regards

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Jackson32 · ‎06-01-2025

its back!! thank you

Karl-TalkTalk · ‎06-01-2025

Hi

Tests are clear. Have you tried powering all equipment off for 30 minutes to fully reset the session,

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Jackson32 · ‎06-01-2025

Hi Karl, I've done that

Karl-TalkTalk · ‎06-01-2025

Hi

Can you please update your Community Profile to include your

Name
TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.