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on 10-01-2024 07:16 PM
I am unable to have TVX on my television, screen message tells me to contact Talktalk TV help. This is why I am contacting you, why can't I access Tvx?
on 11-01-2024 07:31 AM
Hi
ITV made the decision not to bring the new ITV X App to some older devices, and this also includes the legacy TalkTalk TV Boxes. This was a decision solely by ITV and outside of our control.
If you read our help article at ITV Hub closure - TalkTalk Help & Support
This will explain how you can upgrade to the new TV HUB.
Thanks
Karl.
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on 10-01-2024 08:00 PM
Please see the pinned post at the top of the TV forum, here.
https://community.talktalk.co.uk/t5/TV/ITVX-and-TalkTalk-YouView-boxes/td-p/3010612