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Uploading files kills my internet speed

Paul_PD
Popular Poster
Message 22 of 22

Hello TalkTalk, 

Whenever I upload a a couple of large files to the internet, my internet speed grinds to a crawl for the entire household.

 

As an example, please see the speed test taken, as I was uploading a couple of files to OneDrive.   

 

SlowSpeedTalkTalk.png

 

Here you can see the ping had increased to 589 milliseconds and the download was 9 Mbps.  

Normally I get 7 milliseconds ping response and 35-38 Mbps download.

 

It basically renders the internet slow to unusable for my household whilst I upload.

 

I suspect I'm getting the same issue as mentioned in other similar posts. It seems that replacing the router has fixed it for others. I'll try that if it's possible?

 

Thanks,
Paul

0 Likes
21 REPLIES 21

Karl-TalkTalk
Support Team
Message 21 of 22

Hi

 

I'll get a different model router to you and see if this helps.

 

Thanks  

 

Karl. 

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