on 15-11-2023 08:14 PM
This is a weird one but we have a new laptop which, when it connects to our home wifi, causes the router to disconnect from TalkTalk.
The router sometimes reconnects after a few minutes, or if we switch off wifi on the laptop then the router reconnects shortly afterwards and everybody stops shouting at me.
The laptop is a Lenovo Yoga 7 14ARB7 running Windows 11, router is some generic D-Link device supplied by TalkTalk about 8 years ago.
What could be causing this?! Seems really odd
Answered! Go to Solution.
on 20-11-2023 06:56 AM
on 16-11-2023 11:12 AM
on 16-11-2023 07:36 AM
I think we should send a replacement router for testing.
Please can you add your name and TalkTalk landline number to your Community Profile. I can then send the replacement router.