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FIbre Support

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Wi-Fi Hub version SG4K100202 - no WiFi calling on my EE phone.

Sidious
Enlightened One
Private Message TalkTalk
Message 6 of 6

While the topic here is on the Full-Fibre  section, I think that the issue mentioned explains why I can't now use Wi-Fi calling on my EE phone; my router firmware is showing  "TalkTalk Wi-Fi Hub
version SG4K100202"

 

Could I ask that the firmware on my FAST 5364 is reverted to the previous version?

 

Ant (AKA Sid)

5 REPLIES 5

Message 1 of 6

Hello,

 

I'm glad to hear this and thanks for letting us know 🙂

 

Thanks

 

Michelle

 

0 Likes

Sidious
Enlightened One
Private Message TalkTalk
Message 2 of 6

Thank you very much. I am now able to WiFi call. 😄

 

I noticed the issue last week with my (albeit old) MS Lumia, but didn't even think about the router firmware being the reason! 😲

 

Sorted now though!

 

Ant.

0 Likes

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 6

Hi @arthurs5 

 

If you create a new topic here Broadband - TalkTalk Help & Support

 

We can then take a look at this for you.

 

Thanks 

0 Likes

arthurs5
Visitor
Private Message TalkTalk
Message 4 of 6

I have the same problem . How do you get the rollback you mention?

Michael Arthur
0 Likes

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6

Hi @Sidious 

 

Apologies for this.

 

When did this issue first start? Can you also confirm which handset you are using?

 

I have rolled the firmware back to the previous version, please can you retest?

 

Thanks

0 Likes