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on 18-01-2022 09:15 AM
Hi. Please can you switch off Wi-Fi optimisation on my router? My apologies, I did request this a few days ago, but I requested a line check through the service centre and all my router settings have been reset to default.
Thanks very much.
on 18-01-2022 01:38 PM
You're Welcome 🙂
Regards
Karl
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 18-01-2022 01:37 PM
That's great, thanks very much.
on 18-01-2022 01:33 PM
Hi
Optimisation is now off.
Regards,
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE