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on 10-09-2024 07:38 AM
Hey lovelies,
Hoping someone can stop me going round in circles!
I have the D-Link DSL-3782 router/hub. WiFi working as it should with my phone and tablet.
Decided to treat myself to a new tablet; the ones I'm looking at mention wifi 5 or wifi 6 and just as I was making my final decision, it occured to me; will my wifi be enough? will the tablets connect? will I need a new router/hub for a more uptodate wifi? Are the tablets that mention wifi 5 or 6 'backwards compatible' with my current wifi?
Any and all help VERY greatly appreciated, thank you.
on 13-09-2024 09:20 AM
Hi
So glad to hear the new router has arrived and is working correctly.
If you need any help in the future, just give us a shout in Community.
Regards,
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 13-09-2024 09:10 AM
Good Morning,
@Michelle-TalkTalk yes lovely, arrived in an outrageously fast time! Set up was a breeze.
Haven't bought the new tablet yet, been quite unwell.
Huge thanks to @Debbie-TalkTalk
Have a good Friday 🤗
on 12-09-2024 01:46 PM
on 10-09-2024 08:58 AM
on 10-09-2024 08:53 AM
....and this is why I stay with TalkTalk 🌟
on 10-09-2024 08:49 AM
Hi @Trunkybun
Thank you 🙂
The router is on its way, please allow 48hrs for this to arrive.
Please let us know how the connection compares with this router.
I have also sent you a Private Message with a link to a short survey for the Community.
Thanks again.
Debbie
on 10-09-2024 08:45 AM
Hey there,
I think I've added the info correctly - hurrah.
I'm extremely greatful. If you need anything further let me know.
Looking forward to receiving my new hub/router.
😻
on 10-09-2024 08:37 AM
Hi @Trunkybun
Ahh you're welcome 🙂
Please can you add your name and TalkTalk landline number to your Community Profile, I can then send the router for you.
Thanks 🙂
on 10-09-2024 08:35 AM
Goodness!
The Sagemcom sounds wonderful, thank you 🙂
Let me know what you need from me,
Youve really made my week!
@Debbie-TalkTalk not all heroes wear capes 🤗
on 10-09-2024 08:19 AM
Hi @Trunkybun
It's not WIFI 6, this would be the eero and you would need to upgrade to FTTP to receive the eero (if available in your area)
I can send a Sagemcom WIFI hub, no charges for this or changes to your contract.
on 10-09-2024 08:17 AM
Good Morning lovely Debbie,
Wow, thank you!
Can I ask how this would work?
How much would it cost me? Do I need to re-contract? and most importantly, would the new router offer wifi-5 or wifi-6 and thus solve my problem?
again, thank you so much @Debbie-TalkTalk Debbie-TalkTalk
on 10-09-2024 08:10 AM
Morning @Trunkybun
You are using one of our older routers, would you like me to send you a new router?