on 30-12-2020 05:04 PM
Can just be watching netflix or on phone and connection will just stop still have WiFi signal but no Internet access. Happens everyday usually afternoon time 3/4times daily after 10/15mins will come back on. Some times light stays white sometimes flashing orange white before reconnecting. Have tryed changing channels to auto but no luck. Have the 150 mbs service with the sagemcom router. and expected better starting to regret signing up.
on 04-01-2021 10:37 AM
on 01-01-2021 04:18 PM
@Debbie-TalkTalk replied to your original topic yesterday. She may well be able to arrange a replacement router for you to test with if you do not have another router than you can use. The staff here won't be back until next week now, but if you can reply to that post then they should be able to help further next week.
on 30-12-2020 05:13 PM
Duplicate post, please see https://community.talktalk.co.uk/t5/Fibre-Broadband/Every-day-my-router-just-go-s-off-and-flashes-or...
@SyAdams, the staff will reply to your original topic, there is no need to post again as they work through topics in order, so they will get to your original one first. If you need help sooner then you could try to live chat or phoning up as mentioned in my reply to your original post.