FIbre Support

brighamrob · ‎08-09-2024

My xbox doesnt connect directly via wifi to my router, but does allow a NAT via a wifi extender. Can sometome talk through what settings i need to change on my talktalk router to get it to connect directly?

KeithFrench · ‎10-09-2024

Is the XBox connected to the TP-Link or direct to the 5464? What is the firewall level set to in the 5464, it needs to be on medium. To check this, log into the router & go to (desktop not mobile browser):-

Dashboard > See Wi-Fi Settings > Manage Advanced Settings > Access Control > Firewall

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

brighamrob · ‎09-09-2024

It is now a FAST5464. TT upgraded me as the older version's firmware couldnt be updated.. The router through LAN/Wifi was working a few weeks ago and i have changed NO settings.

Extender is a TP link WA854RE

It worked plug n play, so i havent got a clue about UDP or TCP ports.

KeithFrench · ‎08-09-2024

Yes I can help you, but I need more information.

What make/model of router & extender do you have? What TCP or UDP ports do you want to allow coming in from the internet to your XBox?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

FIbre Support

XBOX and NAT