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FIbre Support

Get expert support with your Fibre connection.

speed drops/connection issues

GrayFox
Conversation Starter
Private Message TalkTalk
Message 22 of 22

Hi.

 

Have had connection problems last few weeks. First disconnecting and reconnecting several times a day then stabilizing but now speeds have dropped a lot. Should be getting around 70mb but now getting 30mbps through speed tests.  Gone through the service centre back and forth a few times either saying connection is fine or going through a fault to be then told it's fixed when it's still the same..

 

Have tested via router of for 30mins, master socket, checked all connections and gone though direct connection no wifi and no changes.

 

Thanks...

0 Likes
21 REPLIES 21

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 21 of 22

Until the line has a chance to stabilise, speeds will usually be lower after so many disconnections, @GrayFox.

 

Leave it on for now.

Gliwmaeden2, a fellow customer.