Eero pro 6

[ricksmith]

After replacing my eero 6 router with an eero pro six router I have noticed that my download speed has dropped by 25Mbps

[Chris-TalkTalk]

Hi ricksmith,

How are you getting on, have your received another eero?

Chris

[Chris-TalkTalk]

OK  thanks. I'll check in a couple of days to see if another eero has been sent, if not then I'll order one

Chris

[ricksmith]

Received it Friday 

[Chris-TalkTalk]

Hi ricksmith,

When did you receive the first eero pro 6?

Chris

[ricksmith]

Hi

The speed has now settled down to around what I would expect for my full fibre 150 package. However the package I upgraded  to was full fibre 900 including total home WiFi which I believe should include two eero pro six routers, I have only received 1 pro 6 router . Is it possible for you to look into the delivery of the second router. My upgrade go live date is 08/11.

[Michelle-TalkTalk]

Hi rick,

How are you getting on?

Thanks

Michelle

[KeithFrench]

Is this the speed shown by the eero app or a speed test from a device?