NEED SOME HELP?

ricksmith · ‎01-11-2024

After replacing my eero 6 router with an eero pro six router I have noticed that my download speed has dropped by 25Mbps

Chris-TalkTalk · ‎04-11-2024

Hi ricksmith,

When did you receive the first eero pro 6?

Chris

Chris, Community Team

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ricksmith · ‎04-11-2024

Hi

The speed has now settled down to around what I would expect for my full fibre 150 package. However the package I upgraded to was full fibre 900 including total home WiFi which I believe should include two eero pro six routers, I have only received 1 pro 6 router . Is it possible for you to look into the delivery of the second router. My upgrade go live date is 08/11.

Michelle-TalkTalk · ‎04-11-2024

Hi rick,

How are you getting on?

Thanks

Michelle

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KeithFrench · ‎02-11-2024

Is this the speed shown by the eero app or a speed test from a device?

Keith
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NEED SOME HELP?

Eero pro 6