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Engineer visit

M1ll19
First Timer
Private Message TalkTalk

on ‎23-01-2024 09:45 AM - last edited on ‎23-01-2024 09:56 AM by

Private Message TalkTalk

Message 2 of 2

I have been in discussion for a few months about engineer charge when I was given wrong information. He said the aerial was the problem right after he left I rebooted the router and the tv channels I was missing returned. I explained this but TH said I must still pay.

 

I have sent 2 emails as per Complaints code of TT and no-one has been in touch. Could this be looked into please

 

Account no ** removed**

Paul McLaren
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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎24-01-2024 01:01 PM

Message 1 of 2

The fault says missing channels can you remember which channels where missing?

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