Full Fibre 150 installed yesterday
on 10-08-2023 12:45 PM
Message 31 of 31
Hi folk, I hope someone can help this 79 year old understand why when I had fibre 65 copper wired to my house I had better wifi all over the house than I do now I have full fibre.
Yes I do have 150mb download speed in my lounge but everywhere else it drops down to it's lowest reading of 1.4mb in my conservatory where my wife sits in the afternoons. With my fibre 65 I used to get around 32mb speed in the conservatory - now it's virtually nothing and makes it impossible for her to watch anything.
Any comments appreciated, thank you.
Barrowman
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30 REPLIES 30
on 22-08-2023 03:58 PM
Message 21 of 31
Hello again support team.
Update...... The system worked well for a week after installing the second eero it constantly gave me 151 mbps but now it's gone downhill as you will see if you check my online speed checks.
The first speed check I did today was, download 58 mbps and 29 mbps upload, the second was 83mbps and 29mbps, I've just done a speed test on my iPhone and it's only 38 Mbps.
Tried to do your online connection test and it wont let me do one for some reason, in fact the only thing it will let me do is the speed test nothing else. Any comments, surgestions or anything else you can do to remedy this issue would be appreciated.
Thank you.
Barrowman
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on 14-08-2023 06:10 AM
Message 22 of 31
Morning,
I'm really glad to hear this and thanks for confirming 🙂
Thanks
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on 12-08-2023 02:14 PM
Message 23 of 31
New eero arrived yesterday, all appears to be working fine now its set up...
Thanks for your help Karl.
Barrowman
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on 10-08-2023 03:15 PM
Message 24 of 31
No Problem 🙂
Karl
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 10-08-2023 03:07 PM
Message 25 of 31
Thank you Karl
I will look foreward to that and hopefully This old fella will be able to set it up okay. Thanks again.
Barrowman
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on 10-08-2023 01:36 PM
Message 26 of 31
Hi
OK, I'll get a second eero out to you, to use to extend the wifi signal and see if this helps with the signal coverage within the home.
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 10-08-2023 12:59 PM
Message 27 of 31
No, no powerline adapters or wifi boosters, to be honest I'm not even sure what they are....
Barrowman
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on 10-08-2023 12:55 PM
Message 28 of 31
Hi
In the previous setup, did you only have a router, or did you have powerline adapters or wifi boosters in place ?
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 10-08-2023 12:53 PM
Message 29 of 31
Yes, it was replaced with an eero6 supplied by TalkTalk along with a voip box for my landline.
Barrowman
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on 10-08-2023 12:47 PM
Message 30 of 31
Hi
Did you replace the router when you had fibre 150 installed ?
Karl
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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