cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Internet dropping out at midnight

Bek5D
First Timer
Private Message TalkTalk
Message 4 of 4

As in many other posts, my internet seems to stop working frequently at midnight for various periods of time. 

No kids security/homework settings on account and router displays working as normal. 

I’ve read on another post that TalkTalk is working on a fix, is there any idea how long this will be before it is dealt with? 

0 Likes
3 REPLIES 3

Message 1 of 4

Hello,

 

I'm sorry to hear this. Please can you create your own topic and we can look into this further for you.

 

Thanks

 

Michelle

 

0 Likes

Message 2 of 4

Same story here for the past week. Router is alright. Home safe / kids safe off. Had to run a test line with my mobile data only to find out that their line is ok , well is not 🤣. 3 months with you and I had the modem changed by BT and connection to the main box redone it twice already 

Dan
0 Likes

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi Bek5D

 

Apologies for this.

 

Are you able to make changes to HomeSafe/KidsSafe in My Account?

0 Likes