NEED SOME HELP?

Martin0918 · ‎25-07-2024

I Migrated from shell a week ago, I was on 205Mb and was told my new package with talk talk was Fibre 500, but I have had no increase in speeds. My speeds are still maxing out at 205Mb.

Martin

Karl-TalkTalk · ‎26-07-2024

Hi

I'm still showing your service set as 200 on or network system, so am making inquiries to see whats happening here.

Will let you know as soon as I find out.

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

KeithFrench · ‎26-07-2024

What router are you using?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?

Martin0918 · ‎26-07-2024

Thanks, I have added my account number.

Martin

Chris-TalkTalk · ‎26-07-2024

Hi Martin0918,

Could you please add your TalkTalk home telephone number or account number to your community profile and we'll take a look at this for you

Chris

Chris, Community Team

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

NEED SOME HELP?

Migration from shell to fibre 500, Not getting speeds