Migration from shell to fibre 500, Not getting speeds

[Martin0918]

I Migrated from shell a week ago, I was on 205Mb and was told my new  package with  talk talk was Fibre 500, but I have had no increase in speeds. My speeds are still maxing out at 205Mb.

[Martin0918]

Thanks, I have added my account number.

[Chris-TalkTalk]

Hi Martin0918,

Could you please add your TalkTalk home telephone number or account number to your community profile and we'll take a look at this for you

Chris