We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Netflix

Scott73
Newbie
Private Message TalkTalk

on ‎10-01-2025 10:12 PM

Message 3 of 3

Netflix are saying there is a payment problem when I have clearly paid talktalk

Labels:
0 Likes
2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎14-01-2025 12:49 PM

Message 1 of 3

Hi Scott73

 

Your payment has gone through, have you spoken to Netflix? 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

‎10-01-2025 11:13 PM - edited ‎10-01-2025 11:16 PM

Message 2 of 3

@Scott73, you may be affected by the change to paying Netflix directly rather than through Talktalk. 

 

Check back through old emails / spam in case you received anything about that earlier.

 

Please read this article:

 

https://community.talktalk.co.uk/t5/Articles/About-Netflix/ta-p/2204715

 

Scroll right down to this area:

 

1000009423.jpg

 

Gliwmaeden2, a fellow customer.
0 Likes
© TalkTalk 2025