NEED SOME HELP?

Scott73 · ‎10-01-2025

Netflix are saying there is a payment problem when I have clearly paid talktalk

Arne-TalkTalk · ‎14-01-2025

Hi Scott73

Your payment has gone through, have you spoken to Netflix?

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Gliwmaeden2 · ‎10-01-2025

@Scott73, you may be affected by the change to paying Netflix directly rather than through Talktalk.

Check back through old emails / spam in case you received anything about that earlier.

Please read this article:

https://community.talktalk.co.uk/t5/Articles/About-Netflix/ta-p/2204715

Scroll right down to this area:

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.