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Renewal price differs from email

DHA_UK
Team Player
Private Message TalkTalk

on ‎13-09-2024 11:14 AM

Message 3 of 3

I received an email from talk talk as my fibre 900 contract expires next month. The email says I can renew for £45 per month for another 24 months, however when I go online to do this the price is £54 per month. 

 

Has anyone else had this issue?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎17-09-2024 11:40 AM

Message 1 of 3

Hi DHA_UK

 

I suspect it adds TV or other extras online, best option is to call.

 

Sorry

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KeithFrench
Community Star
Private Message TalkTalk

on ‎13-09-2024 11:33 AM

Message 2 of 3

The cheapest deals where renewals are concerned is by contacting the Loyalty Dept (0345 1725157 or 0330 12789).

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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