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Renewal price differs from email

DHA_UK
Team Player
Private Message TalkTalk

on ‎13-09-2024 11:14 AM

Message 3 of 3

I received an email from talk talk as my fibre 900 contract expires next month. The email says I can renew for £45 per month for another 24 months, however when I go online to do this the price is £54 per month. 

 

Has anyone else had this issue?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎17-09-2024 11:40 AM

Message 1 of 3

Hi DHA_UK

 

I suspect it adds TV or other extras online, best option is to call.

 

Sorry

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KeithFrench
Community Star
Private Message TalkTalk

on ‎13-09-2024 11:33 AM

Message 2 of 3

The cheapest deals where renewals are concerned is by contacting the Loyalty Dept (0345 1725157 or 0330 12789).

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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